How to order?
Welcome to our store!
Business Customers – APPLY FOR A CORPORATE CUSTOMER ACCOUNT
As a corporate customer, you will receive:
- Products at discounted corporate customer prices. (Discounts do not apply to ink cartridges, machines, or equipment.)
- Invoice payment option (requires a credit decision).
- Easy and fast ordering – your contact details are pre-filled.
- Order history – view your previous orders.
- Persistent shopping cart – items remain in your cart until you remove them or confirm your order.
- Newsletter – receive information on special offers and promotions.
Private Customers – CREATE AN ACCOUNT
You can register by clicking the "Create an account" button at the top right corner of the online store.
As a registered customer, you will receive:
- A 10% discount on all regularly priced products. (Discounts do not apply to ink cartridges, machines, or equipment.)
- Easy and fast ordering – your contact details are pre-filled.
- Order history – view your previous orders.
- Persistent shopping cart – items remain in your cart until you remove them or confirm your order.
- Newsletter – receive information on special offers and promotions.
PLACING AN ORDER
- Add the desired products to your shopping cart. If you wish to continue your order later, remember to save your cart before logging out.
- You can view and edit your shopping cart by clicking the "Proceed to Checkout" button at the top of the page, next to the search bar.
- Selected products remain in the cart until they are sent forward or removed.
- To leave the shopping cart and continue browsing, click the "Back to Store" button at the top left of the page.
CUSTOMER INFORMATION
After adding products to your shopping cart and clicking "Proceed to Checkout", you need to fill in your contact details.
For logged-in contract and loyal customers, the store will automatically fill in the agreed contact details. Please check that the information is correct.
Enter customer details:
- Name
- Address
- Phone number
- Reference (obligatory)
If the recipient's address is different:
- Click "Yes" under "The recipient of the order is different from the payer."
- Fill in the recipient’s name and address details.
- The recipient’s name can remain the same even if the address differs, for example when ordering to another company location.
CHOOSE DELIVERY METHOD
- Select your preferred delivery method.
- Shipping costs are displayed alongside each delivery option.
CHOOSE PAYMENT METHOD
- Select your preferred payment method.
CONFIRM ORDER
- Click "Proceed to Payment" to finalize your order.
GENERAL INFORMATION
PRODUCT SEARCH
You can easily search for products using the search bar.
Search using:
- Product name or part of the name
- Product code
- EAN code
- Brand name
- Any combination of the above
For best results, enter minimal text in the search bar to get more matches.
You can also browse products through the categories listed below the search bar. Feel free to explore different categories! If you cannot find the product you are looking for, our customer service is happy to help.
PRODUCT AVAILABILITY
The stock status is displayed below the product's price information. Even if the stock quantity is 0, you can still place an order. The product will be delivered as soon as it arrives at our warehouse.
SAVING A SHOPPING CART AS A TEMPLATE
You can save and name shopping carts to make it easier to reorder frequently purchased products.
How to save a shopping cart:
- Add the desired products to your shopping cart.
- Click "Proceed to Checkout".
- Click "Create a New Shopping Cart".
- Name your shopping cart (e.g., "Standard Order/Monthly Order") and click "Create Shopping Cart".
Your shopping cart is now saved and available for future use. You can modify it as needed.